1. Introduction
This Privacy Policy explains how 165GTS Chemistry Classes ("we," "us," "our," or "165GTS"), operated by D.V. Jayaram, collects, uses, stores, and protects your personal information when you access our website (www.165gts.com) or use our app-based learning platform (via Classplus).
By enrolling in our courses or using our services, you ("Student," "Parent," or "User") consent to the practices described in this Privacy Policy.
Contact Details: Flat No. 201, K Block, Aparna Kanopy Marigold, Gundlapochampalli, Kompally, Medchal, Hyderabad
mail:contact@165gts.com
Phone numbers: +91 76749 85165 / +91 76749 15165

2. Definitions
"Data Fiduciary" refers to 165GTS Chemistry Classes, which determines the purpose and means of processing your personal data.
"Data Principal" refers to you, the individual whose personal data is being processed.
"Data Processor" refers to third-party service providers who process data on our behalf (e.g., Classplus).
"Personal Data" means any data about an individual who can be identified by or in relation to such data.
"Minor" refers to any individual below the age of 18 years.

3. Data We Collect
3.1 Information You Provide
Category
Data Collected
Purpose
Student
Name, phone, email, date of birth, gender, address, photograph
Enrolment, course access, communication
Parent / Guardian
Name, phone number, email
Communication regarding student progress and fee reminders
Payment / Billing
Transaction IDs, payment mode (UPI, card, net banking), amount paid
Fee processing and receipts
Enquiries / Leads
Name, phone, email, course of interest
Responding to course enquiries

3.2 Information Collected Automatically
Device information: Device type, operating system, browser type, app version
Usage data: Pages visited, courses accessed, session duration
Network information: IP address
App platform data: Data collected by Classplus in accordance with their Privacy Policy

4. How We Use Your Data
We use your personal data for the following purposes:
Course Delivery — Providing access to enrolled video lessons, notes, worksheets, and assessments
Communication — Sending course updates, fee reminders, doubt resolution responses, and important notifications via phone, WhatsApp, or email
Payment Processing — Processing course fee payments and issuing receipts
Performance Tracking — Generating assessment reports and tracking student progress
Doubt Resolution — Responding to queries submitted through the app
Enquiry Management — Following up on course enquiries and admissions
Legal Compliance — Meeting obligations under Indian tax laws and the DPDP Act 2023

5. Legal Basis for Processing
Under the Digital Personal Data Protection Act, 2023 (DPDP Act), we process your personal data based on:
Consent — You provide consent when you enrol in a course or submit an enquiry. For students below 18 years, consent must be provided by a parent or legal guardian.
Contractual Necessity — Processing required to deliver the courses and services you have enrolled in.
Legal Obligation — Compliance with Indian tax, accounting, and regulatory requirements.

6. Data Sharing & Third-Party Processors
We do not sell, trade, or rent your personal data to any third party. We share data only with the following service providers who assist in delivering our services:
Service Provider
Purpose
Data Shared
Classplus (Bunch Microtechnologies Pvt. Ltd.)
App-based course delivery, video hosting, assessments, doubt resolution
Student name, contact details, course access data
Payment Gateways (via Classplus)
Processing course fee payments
Payment amount, transaction details
WhatsApp Business
Sending course updates and notifications
Phone number, message content
Google Analytics / Firebase
Website and app analytics
Page views, usage data, device info

We may also disclose your data when required by law, court order, or government authority, or to protect the rights and safety of our students and staff.

7. Data Storage & Security
Your data is stored securely on the Classplus platform and our internal systems. We implement the following safeguards:
Secure HTTPS encryption for all data transmitted via our website
Access to student data restricted to authorised staff only
Regular review of data access and security practices
Classplus maintains its own security standards for app data — please refer to the Classplus Privacy Policy for full details
While we take all reasonable precautions, no system is 100% secure. We cannot guarantee absolute security of data transmitted over the internet.

8. Data Retention
Data Type
Retention Period
Reason
Student enrolment data
Duration of course access + 1 year
Service delivery and records
Payment records
7 years minimum
Indian tax and accounting regulations
Enquiry/lead data
1 year
Follow-up and admissions management
Communication logs
6 months
Dispute resolution and support

After the retention period, data will be securely deleted or anonymised.

9. Children's Data
Many of our students are minors (below 18 years of age). We are committed to protecting their privacy:
Enrolment of minors requires the consent of a parent or legal guardian, who agrees to this Privacy Policy on the student's behalf.
We do not knowingly collect personal data directly from children under 13 without parental consent.
We do not engage in behavioural tracking or targeted advertising directed at minors.
Student portal access (via Classplus) for minors is limited to course content, assessments, and progress reports.

10. Your Rights Under the DPDP Act 2023
As a Data Principal, you have the following rights:
Right to Access — Request a summary of your personal data held by us.
Right to Correction — Request correction of inaccurate or incomplete personal data.
Right to Erasure — Request deletion of your personal data, subject to legal retention requirements.
Right to Withdraw Consent — Withdraw your consent at any time; this does not affect prior lawful processing.
Right to Grievance Redressal — Lodge a complaint with us or with the Data Protection Board of India.
Right to Nominate — Nominate another person to exercise your rights in the event of your death or incapacity.
To exercise any of these rights, please email us at contact@165gts.com with the subject line "Data Rights Request." We will respond within 72 hours and fulfil valid requests within 30 days.

11. Cookies & Tracking Technologies
Our website (www.165gts.com) may use cookies and similar technologies for:
Remembering your preferences
Analysing website traffic and usage (via Google Analytics)
Measuring the effectiveness of our content
You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

12. Third-Party Links
Our website may contain links to third-party platforms (such as the Classplus app or social media pages). We are not responsible for the privacy practices of these external platforms. We encourage you to review their privacy policies before providing any personal data.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services after changes take effect constitutes your acceptance of the revised Policy. For significant changes, we will notify you via WhatsApp or email.

14. Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of the Republic of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.

15. Contact Us
For any questions, concerns, or data requests regarding this Privacy Policy:
165GTS Chemistry Classes Flat No. 201, K Block, Aparna Kanopy Marigold, Gundlapochampalli, Kompally, Medchal, Hyderabad
mail: contact@165gts.com
Phone numbers: +91 76749 85165 / +91 76749 15165
website: www.165gts.com